HUMAN RESOURCES
Salary diverted through a bank-account change
Scenario
An HR assistant receives an email apparently sent by an employee, asking for their salary to be paid into an overseas bank account.
Without control
If the agent changes bank details based on an email alone, the next salary payment could be diverted to a fraudster’s account.
With Adaptive Runtime
- Information retrieval and task preparation can proceed automatically, with personal data protected.
- Changes to bank details or pay require approval from someone other than the person who requested the change.
- The record identifies the request, the decision and the person on whose behalf the agent acted.
Rules and thresholds are tailored to the organisation’s systems and policies during the assessment.